On Boarding

     Research and conventional wisdom both suggest that employees get about 90 days to prove themselves in a new job. Every organization has its own version of the complex process through which new hires learn attitudes, knowledge, skills and behaviors required to function effectively.  The bottom line is that the faster new hires feel welcome and prepared for their jobs, the faster they will be able to successfully contribute to the firm’s mission.

     On boarding has four distinct levels, the Four C’s. There are multiple aspects of on-boarding, some that are handled best by the internal teams such as finance, legal and HR and then there are some aspects which are best out-sourced to an outside expert. The aspects that may be out-sourced are highlighted in RED.The four C’s are :

1.       Compliance is the first level of assimilation and this means teaching employees the basics. In a pharma environment the following may be covered.

•        Company’s legal and policy-related rules and regulations

•        Employee code of conduct, work-place ethics

•        GxP, Lab basics, Record keeping, Aseptic handling, Safety (EHS)

•        Regulatory aspects of manufacturing, QA, QC and reporting

2.       Clarification refers to ensuring that employees understand their new jobs and all related expectations

•        KRAs, Assessment, Appraisals

•        Feedback, Coaching, Mentoring

•        Technical expertise, tools ( Sterilization, Aseptic  methods, Statistics)

•        Testing, validation, inspections and instrumentation

3.       Culture is a broad category that includes providing employees with a sense of organizational norms— both formal and informal

•        Company vision, mission, goals

•        Company ethics, culture

•        Culture of Quality

•        Global /Pharmaceutical Industry norms and culture

4.       Connection refers to the vital interpersonal relationships and information networks that new employees must establish

•        High level introductions to leadership

•        Team bonding/building

•        Connections with suppliers, consultants and knowledge keepers

•        Digital connect, web based tools, knowledge bases and forums

   Connect with us at vienni.india@gmail.com or Call on 080-23506862 to evolve complete on-boarding solutions. We have successfully executed multiple collaborative projects with manufacturing, QA, QC and HR  teams across multiple top pharma companies. Together we can create world class teams !