Sunday 19 October 2014

The A , The B , The C , The D and The E of a successful workshop

Training programs often give participants a better understanding of why the "Topic of Training" is essential in the work environment. Most often you leave feeling more knowledgeable, buoyed and hopeful for the future, but when you return to your desk, you will often find that you are back to square one. Too often training inspires and captivates, but it doesn't teach micro-behavioral skills that are fundamental to achieving real transformation

We work in a world where organizations operate as networks of projects and teams work across a matrix as opposed to a hierarchy. In the realities of today’s production, QC and QA environments, everyone will have to lead from the front, take ownership and for that they must have tools necessary to start.

That's why QA, QC, Sterilization training should zero in on specific micro-behavioral skills people will need to work across silos and with teams. It needs to provide tools participants can use to make decisions, solve problems, avoid issues and achieve regulatory success. Only when knowledge, operations, attitudes and skills are broken down to a series of micro skills will training be able to be aligned with the organizational objectives.

Here are five essential elements that should help one hone in on the right training program for the organization:

Applications -> Applicability ->Adaption:
We all learn the science/technology in college; We all know what the applications are. It takes a workshop like the HBOS to actually experience the “Eureka” moment! The moment where you relearn the application and instantly realize that it can be directly be applied at site of work. The sharing of experiences and the best practices in addition encourages and ensures adaption. A book, a website, a document and a seminar will only give us the applications. A truly well designed workshop will give us

Applications -> Applicability -> Adaption and that’s what our participants said!

“ The knowledge gained in this workshop will help in solving routine problems at work in a better         manner.”

“The program was excellent. Learnt about load orientation, QBD,QBR and Data Integrity. Also        learnt new concepts in autoclave. Got better understanding with concepts of D-value, Z value."
                                                                                                             

Benefits, Basics
Perhaps the above point applies only to a few people. For quite a few of us a revisit to the basics is a good idea. Sometimes knowledge is lost in the rigor of routine. Taking time off from our daily rigmarole to re-learn the basics has distinct advantages. Come and participate in a program that strengthens your fundamentals. Revisit the basics with us. Here are a few participants who did and this is what they had to say…..

“Basics were revised again. Data integrity session was really good.”
                                                                                                       
“Very good program. Got basic knowledge of sterilization.”  
                                                                                               

Content, Content, Content
In a 2 or a 3 day workshop, training or learning program, how much can we absorb? Quite a bit at the end of the program, but the retention of this learning is fully dependant on the quality of the content. The stronger the content, greater the retention.  At Vi’eNnI, course/workshop content is developed while respecting this fact. Each slide, case-study, problem, issue is thoroughly evaluated for the richness and utility. Constant updation and improvisation is done on the material. It is also a stark reminder that “Content” indeed is the king! It is our constant endeavour to keep our content, current and relevant. It shows in some of the feedback received like

“Content was good and speakers delivered it well….”
                                                                                
 “Content was really good. …………….All the concerns and all the departments were got together        and different issues of different departments were covered.”
                                                                                                 
Delivery, Delivery, Delivery
In a workshop attended by 30 people, typically we get 5 kinds of criticisms:
1. You spent way too much time on………….
2. Way too little time was spent on….
3. More cases, problems, theory, examples …..
4. I thought this was an advanced course, not a basic course!
5. Some topics were too advanced, can we have some pre-course reading?
Once in a while we see them too and that’s when we get the opportunity to improve on our success.

Engagement
This is the final cog in the wheel. We at Vi’eNnI endeavour to continue to engage with our participants and clients to continuously evolve our programs to make them more specific and targeted. More need based and real
We seek your suggestions and feedback and execute on your requirements. We wish to initiate more conversations on your learning needs and tailor make programs for you. For starters, join the conversation at “ LINKEDIN GROUP” and tell us what you would like to see in our future programs, in terms of content and delivery. Add your comment to the blog here. Or just email us at vienni.india@gmail.com or call us at 080 23506562