Friday 27 February 2015

Training

Education makes a person , but what use of education if it is not put to use. To make that “put to use” one needs to know “how”. Training is a means to achieve the knowhow of HOW!! Today I want to throw light on top 10 reasons why technical, regulatory trainings are best when outsourced to external organizations rather than handled internally

10.  Training Tools – Organizations whose core operations involve training, invest in tools that are real worthy and useful. They  train their trainers in the technical stuff as well as in training and evaluation methodologies. After all a tool cannot replace a human being.

9.  You are good at your “ Core Business” – Any pharma company would consider, training a necessity. Content development, learning systems, management and course delivery are strengths of a dedicated training organization. It is the training organization’s “ Core Business” as much as you excel at your core competencies the training organizer to excel in their core area.

8. Making learning real & relevant -  If your training methodologies, content and structure, delivery mechanisms and processes ought to be real. A lot of case studies, live cases at your site, can be a source of learning.

7. Authentication Requirement – Training helps you successfully navigate through regulatory requirements. Quite often it is necessary to produce training certificates and in some cases essential to prove that you and your team were trained by a trained or certified trainer. When an external training organization does this for you, they will issue certificates backed by experienced trainers, who know what training in all about.

6. Imagine the resources – If you were to plan on handling training ONLY with internal resources, imagine the number of trainers, the levels of knowledge and the time consumed. Training is an intermittent activity that needs FULL dedication for a short period of time. Running the TTT( Train The Trainer) sessions for a select few from your organization can empower some folks to handle training at short notice.

5. Leverage High Level Relationships – Every company has some extra time that can be used to share good practices. It may be a good idea to source the delivery of your training to these people. Sourcing training through partners who can ensure that the best in the business are identified for continued training of your work force, is where a legacy continuity of learning is established.

4. Speed – Getting ready for an audit, for production or for validation or installation may be dependent on getting your team trained right away. Using an external training partner will allow you to get you up and running at a great speed.

3. Wherever – If you have plants in 3 different places in the country and want a uniform, training operation across different sites, then an external partner will ensure that this happens. Internal resources at each of these 3 places will increase the burden on cost and will hamper the consistency of training.

2. Knowledge - No single pharma company has all the knowledge they need internally to be able to train their personnel in every domain. An external partner will either have most of the knowledge or leverage their own resources to ensure that a comprehensive training package is delivered at your site.

1. Cost - The primary reason why companies must outsource training is to save money. It is always about the cost savings and bottomline. In the long run it will be a cost-saver for your company and aid in preventative techniques than in adopting to therapy when diagnosed with chronic illness.

The mantra here stays true. Prevention is better than cure !

Monday 2 February 2015

On Boarding


     Research and conventional wisdom both suggest that employees get about 90 days to prove themselves in a new job. Every organization has its own version of the complex process through which new hires learn attitudes, knowledge, skills and behaviors required to function effectively.  The bottom line is that the faster new hires feel welcome and prepared for their jobs, the faster they will be able to successfully contribute to the firm’s mission.

     On boarding has four distinct levels, the Four C’s. There are multiple aspects of on-boarding, some that are handled best by the internal teams such as finance, legal and HR and then there are some aspects which are best out-sourced to an outside expert. The aspects that may be out-sourced are highlighted in RED.The four C’s are :

1.       Compliance is the first level of assimilation and this means teaching employees the basics. In a pharma environment the following may be covered.
        Company’s legal and policy-related rules and regulations
        Employee code of conduct, work-place ethics
        GxP, Lab basics, Record keeping, Aseptic handling, Safety (EHS)
        Regulatory aspects of manufacturing, QA, QC and reporting

2.       Clarification refers to ensuring that employees understand their new jobs and all related expectations
        KRAs, Assessment, Appraisals
        Feedback, Coaching, Mentoring
        Technical expertise, tools ( Sterilization, Aseptic  methods, Statistics)
        Testing, validation, inspections and instrumentation

3.       Culture is a broad category that includes providing employees with a sense of organizational norms— both formal and informal
        Company vision, mission, goals
        Company ethics, culture
        Culture of Quality
        Global /Pharmaceutical Industry norms and culture

4.       Connection refers to the vital interpersonal relationships and information networks that new employees must establish
        High level introductions to leadership
        Team bonding/building
        Connections with suppliers, consultants and knowledge keepers
        Digital connect, web based tools, knowledge bases and forums

   Connect with us at vienni.india@gmail.com or Call on 080-23506862 to evolve complete on-boarding solutions. We have successfully executed multiple collaborative projects with manufacturing, QA, QC and HR  teams across multiple top pharma companies. Together we can create world class teams !